Case Studies

BACKGROUND

The Western Health and Social Care Trust had a massive issue recruiting permanent and fixed term doctors and often had to rely on expensive locums to ensure the necessary staff were in place. They had found the location was proving difficult to attract candidates to long-term posts. After visiting the trust and explaining how we could help with international doctor solutions, we completed a demanding tender process and were successful in being awarded the sole supplier contract agreement for permanent doctor recruitment.

APPROACH

We conducted regular visits to the trust to gain an understanding of the environment and to help us to be in a position to sell all the benefits of the trust and location to our candidates, a full understanding of where our candidates would be going was paramount to make this a success.
We identified and targeted the most suitably qualified candidates who either had GMC registration or were in the process of GMC registration. We recognised many international candidates initially favoured London, but explaining the high cost of living there when compared to Northern Ireland was an important aspect as well as the warm and friendly community they would be coming in to.

SOLUTION

Xander Hendrix Healthcare provide an experienced and successful recruitment service headed by a dedicated account manager and resource team, UK and internationally based. We also provided a locally based member of our team to meet and greet candidates on arrival and to be there to assist with onboarding and retention.
Our strategy involved setting up SKYPE interviews and providing on-going pastoral care to all our candidates to help with each stage of the process. Managing the offer, VISA queries and Relocation obstacles were all examples of the care that was needed and provided.

RESULTS

Since this project has gone live in 2015, we have placed over Hundreds international doctors with the trust. Many of these doctors have gone on to full substantive positions with the trust. The incredible work that has been done in partnership with this trust has been recognised by the local community and in December 2019 a Mayoral Reception was held to celebrate the success of the project and to recognise the tremendous impact the international candidates had made on the community and the trust as a whole.

BACKGROUND

The Western Health and Social Care Trust had a massive reliance and associated costs with locum nurses. After working with numerous agencies to address their problem of overseas nurses the WHSCT decided to work with XHH to address this problem. The main issues were candidates not being educated on the benefits of working in such a wonderful rural location, candidates not having the correct experience and being unable to register with NMC. When they did find suitable candidates, who passed the interview process – they failed at the OET/IELTS stage.

APPROACH

We had already been very successful in placing large numbers of international doctors at the trust and we wanted to replicate our success with nurses. Having worked with the trust for a number of years we were very much aware of the local area and had a full understanding of where our candidates would be going and could describe the beautiful scenery and warm local community.

We identified the most suitably qualified candidates and did not work with any other trust in this region to ensure there were conflicts of interest and all candidates would be encouraged to join their trust over other local trusts.

SOLUTION

Xander Hendrix Healthcare provided an experienced and successful recruitment service headed by a dedicated account manager and resource team, UK and internationally based. We also provided a locally based member of our team to meet and greet candidates on arrival and to be there to assist with onboarding and retention.

Using in-depth knowledge of the international medical recruitment processes and requirements, sourcing strategies, 360 degree candidate support and assistance, inclusive of mock interview support, NMC registration support, CBT study materials, help with Visa applications, and in developing a close working partnership with the WHSCT we have been able to deliver the trusts requirements.

RESULTS

Since this project has gone live this year Xander Hendrix Healthcare have 98% Interview to Offer ratio with a 94% offer acceptance rate. All nurses are IELTS/OET passed or exempt. This has proved so successful we have 8-10 Nurses joining a month and 100% of our Nurses have passed OSCE first time.
Our work in marketing this wonderful rural location has meant that we are being approached by nurses to work there.